ADA Policy

ADA Paratransit

The Tahoe Transportation District complies with the 1990 Americans with Disabilities Act (ADA) through its provision of complementary Paratransit service.

Overview

The Tahoe Transportation District’s (TTD) ADA paratransit service is intended for persons who
are unable to:

• Travel to or from transit stops or centers within the service area
• Independently board, ride, or exit fixed-route transit vehicles
• Otherwise independently navigate the system, e.g., a person who cannot ride the bus independently, recognize bus stops, understand how to complete bus trips, pay the fare, etc.

The paratransit service is intended to serve as a “safety net” for individuals who are unable to use fixed route services.

“Any individual with a disability who is unable, as the result of a physical or mental impairment (including a vision impairment), and without the assistance of another individual (except the operator of a wheelchair lift or other boarding assistance device), to board, ride, or disembark from any vehicle on the system which is readily accessible to and usable by individuals with disabilities [is an ADA paratransit eligible individual] ” (Federal Transit Administration (FTA) 49
CFR.Section 37.123).

Persons with disabilities who meet TTD’s eligibility criteria developed under the guidelines established by the U.S. Department of Transportation (DOT) Americans with Disabilities Act of 1990 (ADA) and described in Appendix A, are eligible for paratransit service. Disability alone does not establish ADA paratransit eligibility. An applicant may be required to participate in an interview and/or functional assessment, and information provided by the applicant may be shared with the individual(s) performing the functional assessment. TTD’s decisions regarding eligibility will be based solely on the applicant’s functional ability to access and use the fixed-route transit service. Individuals deemed eligible are considered “ADA paratransit eligible” and will be afforded all rights associated with the ADA complementary paratransit service criteria (FTA 49 CFR Section 37.131).

The paratransit service exceeds the minimum requirements by extending eligibility to persons 65 years of age and older and veterans with a “Service-connected Disability” designation on their Veteran’s Health Identification Card.

Making a Complaint

If you believe TTD has denied you access, benefits or excluded you from participation on TTD services because of your race, color, national origin, sex, age, disability or socioeconomic status, you may file a complaint with the TTD.  Any such complaint must be in writing and filed with TTD within 180 days following the date of the alleged act of discrimination. 

Complaint Forms

Contact Us

For more information, please contact:

Judi Allen
Title VI Coordinator
Tahoe Transportation District
P.O. Box 499
Zephyr Cove, NV 89448
Phone: 775-589-5502
Fax: 775-588-0917
Email Address: jallen@tahoetransportation.org