ADA Policy
ADA
The Tahoe Transportation District (TTD) prohibits discrimination on the basis of a disability with respect to all term and conditions of employment and access to its activities, programs, and services. TTD is committed to providing reasonable accommodation for an individual with a disability to participate in employment, activities, programs and services and has established procedures to allow persons with a disability to request reasonable accommodation. You may file a complaint if you feel that you have been discriminated against due to your disability or are not satisfied with the service you received related to accommodating your disability.
Please call (530) 541-7149, Option 5 or send an email to info@tahoetransportation.org to request
alternative formats (e.g., Braille, audio recording).
Reasonable Modification
Regulations require public transportation entities to make reasonable modifications to their transit service policies, practices, and procedures to ensure that programs are accessible to individuals with disabilities.
Individuals with disabilities may request that TTD make reasonable modifications to its policies, practices, and procedures in order for that individual to fully use transit services. TTD will accommodate requests provided that:
- The requestor would not be able to fully use the service without the modification;
- The fundamental nature of the service, program or activity is not altered;
- It does not cause a direct threat to the health and safety of others; and
- It does not cause an undue financial and administrative burden.
Any person seeking a reasonable modification who wants to appeal a reasonable modification determination, or who believes he or she has been discriminated against on the basis of a disability, may submit a modification request, appeal, or complaint for handling
Making a Complaint
If you believe TTD has denied you access, benefits or excluded you from participation on TTD services because of your disability, you may file a complaint with the TTD. Any such complaint must be in writing and filed with TTD within 180 days following the date of the alleged act of discrimination.
- ADA Complaint Procedures
- ADA Complaint Form – download and fill-in
- ADA Complaint Form – print and fill-in
- Procedimiento de quejas
- Formulario de quejas ADA – descargar y rellenar
- Formulario de quejas ADA – imprimir y rellenar
Contact Us
For more information, please contact:
Chris Jacobs
Operations General Manager/ADA Coordinator
Tahoe Transportation District
P.O. Box 499
Zephyr Cove, NV 89448
Phone: 775-589-5509
Fax: 775-588-0917
Email Address: cjacobs@tahoetransportation.org